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FAQs

Are there limits on how much I can spend?

DivideBuy interest free credit is available on our products from £200 to £6000. Credit is available from 2 to 12 months. Credit
offered is set by the retailer.

 

Who can apply for DivideBuy interest free credit?

Applicants must be aged between 18 and 75

Be a permanent UK resident

Have a valid debit or credit card

Have a valid UK mobile number

Have a valid email address

 

Will a credit check be performed?

Yes. A credit check is performed to assess your eligibility and affordability. DivideBuy also has a quick check service so you can
assess your eligibility for DivideBuy credit that will not affect your credit file.

 

How do I make my monthly payments?

Payment is collected via a Continuous Payment Authority (CPA). This method uses your long card number, expiry date and threedigit CV2. Payments will be collected automatically on the date your instalment is due.

 

My application was declined. Now what?

We’re sorry that your application was declined. Unfortunately, we have no influence over the credit decision and we’re unable to
find out why your application was denied. DivideBuy is not permitted to share application information with us

 

Who can I contact if I need help?

For any questions related to DivideBuy interest free credit please contact DivideBuy by visiting www.dividebuy.co.uk. For a full list
of FAQs please click here.

 

Are there any fees or charges?

No. There are no APR or hidden charges. We do reserve the right to add late payment fees to your account in the event of you
missing payments. This is all explained in your credit agreement before you electronically sign at the checkout process.

 

How can I manage my DivideBuy account?

To make manage your account, make payments you can log in accounts.dividebuy.co.uk

 

 

How can I contact DivideBuy?

 

Email: hello@dividebuy.co.uk
Or via the DivideBuy live chat facility at dividebuy.co.uk

 

 

 

Instalment Plans are provided by DivideBuy (DivideBuy is a trading name of Rematch Credit Limited, company number 08097204. Credit subject to status and age. Terms & conditions apply. Dependent
on your credit score, you may be asked to pay a deposit or assign a guarantor. Rematch Credit is authorised by the Financial Conduct Authority, registered number 626266.)

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